Got an email from the library reminding you your items are due back? Or, heaven forbid, that they are overdue and fines are building up?
If you prefer written instructions:
- Log in with your usual username and password (same as Moodle)
- Click on My Account then Renew items on my card
- Tick the items to renew (or choose Renew all) then click Renew selected items
- Make a note of the new due date(s) on the next page. If an item cannot be renewed a message should explain why, and you’ll need to bring it in to the library to return it or renew it in person.
If you encounter any problems renewing your items, email the library or contact us on 020 8305 3951 / the web chat box on the catalogue (during library opening hours only). If you can’t log in at all, please try resetting your password before contacting us.