Avoid fines by renewing your items!

Piggy savings bank

Look after the pennies…
[image by Alan Cleaver shared under Creative Commons licence]

We’ve noticed recently that some students who haven’t been able to visit the library have been incurring fines unnecessarily when their items could have been renewed.

Remember, we can renew your items twice without needing to see them. There are a number of ways that you can do this:

  • Online  – via the My Account tab on the Jerwood Library Online Catalogue. You will need your library PIN, which we can provide to you on request.
  • Email – Send your query to library@tcm.ac.uk. This is checked throughout the day.
  • Phone – Contact the issue desk on +44 (0)20 8305 3951. If there is no answer, leave a message and we will get back to you.

For more information on how to contact individual librarians and library assistants, please visit the Jerwood Library’s website.

[This post was written by one of our library assistants, Ella, who promises to set up her own blog account soon!]

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